Tom has been working as a taxi driver at the Ottawa International Airport for two decades. In August 11, 2015 he has been locked out and left without income like all the other 275 families. In addition to his already challenging situation, his apartment caught fire and most of his valuables were destroyed. Moreover, he is unable to take his daughter to daycare due to his financial situation. Coventry Connections (Hanif Patni, Marc Andrea) , and Airport Authority (March Laroche) are directly responsible for his family suffering.